Terms of Service

Last updated: 18 March 2026

1. Who we are

HomeoTech ("we", "us", "our") provides IT systems, templates, and optional automation services for holistic practitioners.

Contact

Location

United Kingdom

2. These Terms

These Terms of Service ("Terms") apply when you:

purchase or use our digital products (templates/systems)

purchase implementation, automation, or bespoke integration services

access our website/landing pages (where applicable)

3. Definitions

Digital product

Downloadable templates, systems, documentation, and related files.

Services

Guided implementation, bespoke setup, automation build, integration work, support.

Client / you

The person or business purchasing or using the products/services.

4. Our Products and Services

4.1 What we provide

We provide:

  • Notion-based systems and templates (including HomeoSync)
  • optional automation add-ons (e.g., reminders, intake workflows, payment logging)
  • bespoke integration and implementation support

4.2 What we do not provide

Unless explicitly agreed in writing:

  • we do not provide medical, clinical, or legal advice
  • we do not act as your data protection officer
  • we do not guarantee regulatory compliance for your specific practice

5. Orders, Access, and Delivery

01

Digital products are typically delivered electronically (download link, access link, or shared workspace/page).

02

Services are delivered as agreed (scope, timeline, and deliverables).

03

You are responsible for providing accurate contact and billing details.

6. Pricing and Payment

Pricing

Prices are shown at checkout or in a written proposal.

Payment timing

Payments are due in advance unless otherwise agreed.

Payment processing

We may use third-party payment processors (e.g., Stripe). We do not store full card details.

7. Refunds and Cancellations

7.1 Digital Products

Due to the nature of digital content, digital product purchases are non-refundable once access is granted or files are delivered, unless required by law.

7.2 Services

  • If you cancel a booked service after work has started, you are responsible for paying for work completed up to that point.
  • If you need to reschedule, you must give reasonable notice. We may charge for late changes where they cause material disruption.

8. Licence and Acceptable Use

8.1 Licence

When you purchase a digital product, we grant you a non-exclusive, non-transferable licence to use it for your internal business purposes.

8.2 Restrictions

Unless we give written permission, you must not:

  • resell, redistribute, or publicly share the templates/systems
  • create derivative products for resale based on our materials
  • remove copyright notices
  • use our materials in a way that infringes third-party rights

8.3 Fair Use for Your Practice

You may customise the templates for your own practice and use them with your own clients.

9. Third-Party Tools and Dependencies

Our systems may rely on third-party platforms (e.g., Notion, Google Workspace, automation platforms).

Their terms apply

Your use of those services is governed by their terms.

No liability for outages

We are not responsible for outages, changes, or restrictions imposed by third-party platforms.

10. Client Responsibilities

You agree to:

  • provide timely access, information, and approvals needed for delivery
  • maintain your own backups and access controls
  • ensure your use of the system complies with your professional obligations and applicable laws

If you use our systems to process client health information, you are responsible for:

having an appropriate lawful basis

providing a client-facing privacy notice

configuring access permissions appropriately

11. Data Protection

Our handling of personal data is described in our Privacy Policy.

Where we process personal data on your behalf as part of services (e.g., implementation support), we will take reasonable steps to protect confidentiality and security.

12. Confidentiality

If we access your business information during delivery, we will treat it as confidential and not disclose it except:

1

With your permission

2

As required by law

3

To trusted subcontractors/service providers

Necessary to deliver the services (with appropriate safeguards).

13. Intellectual Property

Our rights

We retain all rights in our templates, systems, documentation, and materials.

Your rights

You retain rights in your own content and data.

14. Disclaimers

"As is" and "as available"

Our products and services are provided "as is" and "as available".

No guaranteed outcomes

We do not guarantee specific outcomes (e.g., revenue, client results, time saved) because results depend on implementation and your context.

AI components

Any AI components are intended to support pattern recognition and organisation, not diagnosis or medical decision-making.

15. Limitation of Liability

To the maximum extent permitted by law:

  • we are not liable for indirect, consequential, or special losses
  • our total liability for any claim is limited to the amount you paid to us for the relevant product/service giving rise to the claim

16. Changes to These Terms

We may update these Terms from time to time. We will post the updated version with a revised "Last updated" date.

17. Governing Law

These Terms are governed by the laws of England and Wales. Courts in England and Wales will have exclusive jurisdiction, except where consumer laws require otherwise.

18. Contact

Questions about these Terms?


HomeoTech LTD

Registered in England and Wales · 17027245

Automation supports judgement — it doesn't replace it.